Privacy Policy

Privacy Notice

Date: 2025-05-06

Bowball Technologies, Ltd takes your privacy seriously. That is why we will only use your personal information to provide you with the products and services you have requested, as well as to administer your account. We will not sell or share your information with third-parties unless you grant us explicit permission to do so, and we will never use your personal data for any reason other than the reasons described within this policy.

About Bowball Technologies, Ltd

Bowball Technologies, Ltd (hereafter referred to as "Bowball") is registered in the United Kingdom with company number 16405428 and registered with the UK’s Information Commissioner’s Office under the Data Protection Act 2018.

If you have any questions about our handling of privacy-relevant data, or please get in touch at data-controller@bowball-tech.com.

How we do business

Bowball is committed to upholding and maintaining your personal rights. We operate our business in-line with the European Union’s General Data Protection Regulation and observe your rights to change or withdraw your opt-in options at any time.

We do not sell or monetise your personal or business information.

Sensitive data

Bowball does not collect any sensitive data about you. Sensitive data refers to (but is not limited to) information about your race or ethnic background, religious or political affiliations, trade union affiliations, sexual orientation, criminal background or health background.

What information and people our privacy policy applies to

This privacy policy has been developed to inform users of Bowball how we use their data. Bowball is a technology and management consulting business, and we need to process the data of individuals to properly conduct our services. Bearing that in mind, our privacy policy applies to any and all individuals registered with us as a user, customer, administrator or in any other capacity.

There is a lawful basis for processing your data, and this section of our privacy policy outlines how this applies to the personal information you provide us with or allow us to collect.

The information this policy applies to includes information that you:

Provide as part of any registration process
Provide as part of any campaign creation activity
Provide in the form of numerical data, metadata or communications
Give us as part of our ongoing relationship

This policy also applies to information that we:

Collect relating to how you interact with our website, whether anonymised or not
Must process to complete purchases and other transactions

Consent and opting out

Please note that when you submit personal data on our website, you are giving Bowball your explicit consent that we can use that data in line with our privacy policy.

After giving Bowball your consent, you are free to amend your consent or withdraw your consent at any time. You have the right to object to the processing of your data. To opt-out, change your preferences or revoke your consent, simply contact us by emailing data-controller@bowball-tech.com.

Data processing and storage

Bowball collects and stores data in the UK. We will store your data for a period of 1 year after your last recorded interaction unless otherwise noted and explicitly stated.

Bowball stores data relating to transactions, payments and orders for a period of up to seven years. This period may be extended under certain circumstances as part of our ongoing commitment to comply with UK and international law.

We use carefully selected and recognised third-parties to help us take payments, provide commerce services and manage company accounts. Some of these third-parties may operate outside the European Union.

Bowball may process your data based on more than one legal ground.

Circumstances under which we may be required to process your data under more than one legal ground may include:

Customer registration: Processing identity and contact information to carry out a contract we’ve made with you
Processing and/or delivering your order. Processing identity, contact information, financial information, financial and transactional data to carry out a contract we’ve made with you and to exercise our legitimate interests to recover debts owed
To manage our customer relationship with you. Processing identity, contact information, marketing and communications preferences to carry out a contract we’ve made with you, to comply with legal obligations and to exercise our legitimate interests to keep our records updated

Our company obligations

As a data controller, Bowball is legally responsible for the data you provide us with. In honouring that responsibility, we pledge to uphold our commitments under GDPR and the Data Protection Act 2018.

We will only ever use your data:

In ways that are both fair and legal
As described within this policy
In ways that are necessary for the purposes described

In addition, Bowball processes the personal data you submit to us or we collect as a data processor. As part of this role, Bowball takes all necessary precautions to secure the personal data we collect, process and store.

We may occasionally use the data you provide us with for marketing, relationship management or account management activities. These activities are designed to ensure you have adequate information about other products and/or services we offer, that we have reason to believe you may be interested in. You have the right to opt-out of these activities at any time.

Our security

As part of our ongoing commitment to GDPR, Bowball will report any security breaches or attempted breaches to the relevant authorities within 24 hours. We will subsequently contact all those affected by the breach within 72 hours of its occurrence.

Legitimate interest

In keeping with the Data Protection Act 2018, Bowball observes the right to share selected information with third-parties that use data for non-marketing purposes. This could include (but is not limited to) organisations that provide operational business services, credit assessments, identification services and fraud prevention activities.

Contact us

Bowball is committed to upholding your rights. If you have any questions, comments or concerns about this privacy policy or wish to exercise your rights in relation to your personal data, please contact data-controller@bowball-tech.com..

We aim to process any request within 30 days. Subject Access Requests are normally performed free of charge, but we may need to charge individuals for excessive or unreasonable data requests.